Shipping policy

At COOLY®, we strive to make sure customer satisfaction is our #1 priority.

All orders can be tracked by our website via track your order page.

Most orders are processed in 1-3 business days and shipping time typically takes anywhere from 5-10 business days. As always, if you have any questions about your order, do not hesitate to contact us through our Contact Us page (please include your order number)

*Due to extremely high demand for the COOLY®, some orders may be delayed and we apologize for the inconvenience.